Terms of Service
Last updated: June 29, 2025
1. Acceptance of Terms
By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service apply to all visitors, users, and others who access or use our travel booking platform.
2. Description of Services
We provide an online platform for booking travel packages, tours, and related services. Our services include but are not limited to:
- Travel package bookings
- Tour reservations
- Destination information and guides
- Customer support for travel-related inquiries
3. Booking and Payment Terms
When you make a booking through our platform, you agree to the following terms:
- All bookings are subject to availability and confirmation
- Payment must be made in full at the time of booking unless otherwise specified
- Prices are subject to change without notice until booking is confirmed
- Additional fees and taxes may apply and will be clearly disclosed
4. Cancellation and Refund Policy
Our cancellation and refund policies vary depending on the type of booking and timing:
- Cancellations made 30+ days before travel: Full refund minus processing fees
- Cancellations made 15-29 days before travel: 50% refund
- Cancellations made less than 15 days before travel: No refund
- Emergency cancellations may be considered on a case-by-case basis
5. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information for all bookings
- Ensure all travel documents (passport, visa, etc.) are valid and current
- Comply with all applicable laws and regulations during travel
- Treat our staff and service providers with respect
- Not use our services for any illegal or unauthorized purpose
6. Limitation of Liability
We strive to provide excellent service, but certain limitations apply:
- We are not liable for delays, cancellations, or changes by third-party providers
- Weather conditions and natural disasters are beyond our control
- We recommend purchasing travel insurance for additional protection
- Our liability is limited to the amount paid for the specific service
7. Privacy Policy
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which is incorporated into these Terms of Service by reference.
8. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last modified" date. Your continued use of our services after any changes constitutes acceptance of the new terms.
9. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: support@toursandtravels.com
Phone: +1 (555) 123-4567
Address: 123 Travel Street, Adventure City, AC 12345
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms will be resolved in the courts of [Your Jurisdiction].